For custom orders please email your size, the style and preferred colours.
To find your size, measure your wrist (using a band or a string) and add 1cm to accommodate for the button and the thickness of the bracelet. For example, if your wrist size is 16cm, add 1 cm for a snug (but not too tight) fit. You would then choose 17cm as a size for your bracelet. If you would like the bracelet to be a little looser, add 2cm instead of one, hence select 18cm.
Payments needs to be up front and can be made via bank transfer or paypal.
If a special custom order has been made and the material is in stock, despatch will be 3-5 days. For orders where material has to be ordered, despatch may take up to 2-3 weeks.
Postage to outside Australia will now automatically be shipped with tracking. You also have the option for it to be sent with insurance, in case of loss of / destruction of item through the mail. Please contact me to organise this. Swede Little Things is under no obligation to send a replacement item or offer a full refund if an item states that it has been delivered and the buyer cannot send it back. We will, though, work with you to lodge forms with the post to find it. Bear in mind that the post can take many weeks to respond to such enquiry / form.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
A lot of effort has been made to keep the ornamentation secured on the leather strap, but care is still needed by the wearer. Any product, which is shown to be faulty and the fault of S.L.T will either be fixed or replaced subject to the age of the product, or refunded. Any fixing of wear and tear after 12 months from purchase will be subjected to postal fee and / or material fee.
Refund will be only be accepted if buyers within Australia contacts me within 5 days of delivery and returns the goods within 7 days of delivery. Outside Australia, buyers have 7 days to contact me after delivery and 14 days to show proof of shipping it back.
The item has to be in the same condition as it was received for a full refund.
*** Refunds will also only be made once the item has been returned***. The buyer is responsible for paying return shipping costs unless the we have agreed to bear those costs.
If the tracking of an item states it has been delivered to the buyer and the buyer wish to receive a refund, he/she will have to either ship the item back or provide proof of form lodged with the post office for loss/faulty delivery of item. Only when the item has been returned and is in the original condition will the item be refunded.
Swede Little Things will send all items with a tracking number and take no responsibility in loss of items due to postal mistakes and is under no obligation to send a replacement item or offer a full refund if an item states that it has been delivered and the buyer cannot send it back.
We will, though, work with you to lodge forms with the post to find it. Bear in mind that the post can take many weeks to respond to such enquiry / form.
Swapping a purchased item: Change of colour and size can be made (of equal value), but the cost and the responsibility of the additional freight is the customers. The customer can hence either provide a postage paid self addressed envelope/bag for the swapped item, or be invoiced for the extra shipping costs. IF the customer provide a non-trackable envelope/bag the responsibility to chase up is solely on the customer as we cannot chase anything without a tracking number.
For delivery to outside Australia, any extra VAT or duties are not the responsibility of Swede Little Things. It is solely the customer's responsibility to pay for any extra duties or VAT that can occur. If the customer does not do this, the parcel will be returned to Swede Little Things. Once returned the customer will receive a refund MINUS ll the shipping and handling costs.
After extended wear, the pewter threads will flatten down and become shiny; creating a beautiful patina. The leather will soften, mold to your wrist and maintain its shape for years to come.
Any custom orders or wholesale enquiries, please message me here or email me at email@example.com